We place great importance on providing equal service to all customers and visitors and on improving the services offered to customers and visitors with disabilities. Therefore, we invest significant resources in making our website more accessible to people with disabilities.
Website Accessibility
The accessibility of the website aims to make it more available, friendly, and easier to use for people with special needs, stemming from various motor disabilities, cognitive disabilities, visual impairments, blindness or color blindness, hearing impairments, and seniors.
We strive for our website to comply with the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Services) 2013, at the required standard level. We also implement the recommendations of the WCAG 2.0 document from the W3C organization.
Adjustments and Modifications Made:
- The website is compatible with common browsers.
- The website is optimized for use on mobile phones.
- The website is designed for display on various screens and resolutions.
- Navigation tools on the site are simple and clear.
- Website content is written clearly, organized, and hierarchically.
- The content is presented in simple and clear language.
- All pages on the website have a consistent structure.
- Most images on the site have an alternative text description (alt).
- The website allows font size adjustment using the Ctrl key and the + key on the keyboard.
- Most of the site does not use scrolling or flashing text.
It is important to note that despite our efforts to make all pages accessible, and despite our ongoing efforts to improve website accessibility, there may be parts or features that have not been properly made accessible or have yet to be made accessible.
If you encounter any accessibility issues on the website, we would appreciate it if you could contact us via email at rafael@rafaelostours.com.
To help us address the issue effectively, we highly recommend including as much detail as possible:
- Description of the problem
- What action you tried to perform
- Link to the page you were visiting
- Browser type and version
- Operating system
- Type of assistive technology used (if applicable)
We will do our best to make the website as accessible as possible and to respond to inquiries in the most professional and prompt manner.
Accessibility Coordinator Contact Information:
Name: Rafael Azran
Email: rafael@rafaelostours.com
The accessibility statement was last updated on: February 16, 2023
